Recognizing Claudette - by Dr.Vetrone

Claudette deserves employee of the week or something. Last night at 9:00 I called her because my Quest ID and password were no longer valid due to lack of use. I had told a patient we would get her results by the next day and I hadn't seen them yet. The patient and her husband were very worried and so was I, but by the time I got to it, it was late and everyone had gone home. Claudette walked me through it over the phone, but she was used to printing it and I was using my computer. I knew there must be a way to view it without printing it, but we couldn't figure it out over the phone. After I hung up I figured it out, but before I knew it, Claudette showed up at the office (now it is around 9:30). I had told her a hundred times she didn't have to come and it could wait until morning. Besides, I knew that if I messed with it long enough I would figure it out.